Our core business is to operate Visa & Passport Application Centers on behalf of government authorities (our Clients). The processing times for any of your applications or of the DNA sample are estimates only. Important notice: Please be aware that the call centre is only for customers who are applying for a visa to Belgium. 2. Please choose the Visa Application Centre where you would like to submit your application. Scope of the Service For example, a third-party provider need to process your personal data to allow the payments of the services you have requested and to meet the applicable legal requirements. Further information on current processing times for standard visit visas can be found here. Assist you in your application/service; _gat Google Analytics/span> Used to throttle request rate. TLScontact will aim to respond to you within three business days, providing either a substantive response to your message or informing you of when you can expect to receive a substantive reply. We suggest you read the privacy notice of any website before providing any personal data. The views expressed by other users on our site do not represent our views or values. For further information on payment terms, please leave a message on the Contact us page of the Website. Cookie settings in Chrome The fee of any or all of the Services paid to TLScontact, such as for the DNA testing service and/or the OCBE service, where applicable, is as currently shown on the Website. How can you manage your cookie settings? The e-mail address is not made public and will only be used for password reset and application process updates. Promote violence; We will only use your personal data on behalf of our Client and according to its instructions in order to process the specific service that you require. When the request is submitted to TLScontact, we will send you a confirmation of acknowledging your request and will process or hand over your request to our Client without undue delay. Such data processing are based on the execution of the contract between TLScontact and its Client and on the compliance with legal obligations. You also agree: We will never transfer your personal data in an unsafe or unsecure way. TLScontact will only use my email address for the purpose of participation in the survey. Will never be used for any marketing purpose by the third party. Withdraw you may withdraw your consent, at any time, for the processing of your personal data for which you have provided consent by following the Subject Access request described in this Notice. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If the right of cooling off is exercised within the aforementioned period and the Service has not even started, solely the price for the Services shall be refunded to the Customer, no later than 14 days after TLScontact has received notification of the Customers decision to cancel. We may use your personal data to: DP@tlscontact.com By continuing browsing the websites, you agree to provide consent to the use of cookies. It is not intended to amount to advice on which you should rely. Our Privacy Notice; Our site is only for users in Nigeria You may cancel your registration at any time by informing us in writing to the contact details provided in these terms and conditions. 10. Intellectual property When we consider that a breach has occurred to these terms of use, we may take such action as we deem appropriate. HOW DO WE COLLECT YOUR PERSONAL DATA? 7.2 TLScontact is not authorized to take part in the UKVI/HMPO decision-making process regarding your application and accepts no liability regarding the decisions made by any of these institutions. Be genuinely held (where it states opinions). Our Visa Application Centre is open for new appointments. When TLScontact acts as a data processor it collects and processes personal data only on behalf and under the instructions of its Clients. TLScontact companies We will try to give you reasonable notice of any major changes. Do not forget to print and complete the Schengen form which corresponds to your application and visa type. Please note that if you applied as part of a family group, decisions are made separately, and each person will be notified individually when their passport is ready for collection. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. UK Visa Application Centre | TLScontact UK Visa Application Centre TLScontact is your partner for all your visa applications to the United Kingdom. In the event of such a breach, your right to use our site will cease immediately. Harnessing new technology, we support governments in their digital transformation, helping to improve efficiency and enhance customer service. For the best experience on our site, be sure to turn on Javascript in your browser. Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier. We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. All fields are required. No liability for damages You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. We may share your personal data with companies belonging to TLScontact where it is necessary to process your requests and/or to provide you with the relevant services. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. Cookie settings in Firefox TLScontact accepts no liability as to the collection and/or testing of your DNA sample and/or as to the test results, any such Service is performed by an HMPO chosen and accredited laboratory. Rectify the right to inaccurate data rectified. Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise. It is therefore up to the Customer to check the accuracy of the order and report any errors without delay. 3. Attn: Data Protection Office 7.7 In particular, TLScontact shall have no liability for any delays, loss or damage to any application or to any passport or other documents, including the DNA sample/results or the biometric enrolment, caused by, or occurring whilst any application, passport or any other document is in the possession of, any third party postal or courier service, including transportation of applications, passports or any other documents between TLScontact and the UKVI/HMPO or between TLScontact and the accredited DNA testing laboratory or when being returned to the Customers address. Is stored for only as long as required to process service; 2019 - 2023 TLScontact. Cookies Policy. Too busy to come to our centre during standard opening hours? 2.4. Ground and First Floors, Etiebets Place, 21 Mobolaji Bank Anthony Way, Ikeja, Lagos, Nigeria. Links to other sites 6.2 Online purchase of Services from a TLScontact Centre located outside the European Union Please provide a valid email address in order to receive the confirmation mail from us. Perform our obligations under our mandate from our Clients; This includes liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation. 7.8 If TLScontact is in breach of contract or negligent in relation to any application submitted, resulting in the passport or citizenship application not being granted or loss of Customer passport, TLScontact will refund to the applicant the amount of the service fee paid only. Please note that withdrawing your consent or failing to provide personal data described in this Privacy notice will impact and may s the processing of any services that you requested or are currently enrolled in. Is stored for only as long as required to process service; You should use your own virus protection software. TLScontact allows some third parties to set and access their own cookies on your device. Interactive services Any equipment or network or software owned or used by any third party. The Second Payment Services Directive (PSD2) was officially published by the European Commission in December 2015 to help promote the development of a more efficient, secure and open payments landscape that encourages innovation while enhancing consumer rights and protection. 11. We exclude our liability for all action we may take in response to breaches of this acceptable use policy. If you need to travel urgently, please contact UKVI for assistance. 6. CCTV images for general surveillance. These Terms of Service may be consulted on the Website at any time. Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier. Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues. All rights reserved. These terms were most recently updated on January 2019. The information collected by cookies on our websites is used for various purposes, including the following: Representatives may submit personal data about you on your behalf. The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. Attention: Fraud Alert. We may from time to time provide interactive services on our site, including, without limitation: Please enter a password of 8 to 20 characters that includes upper-case, lower-case and numbers or special characters. These Terms of Service and the transactions resulting therefrom shall be governed by the laws applicable in the country of the TLScontact Centre where you have submitted your Service order. Make an appointment, Submit your application and provide your biometric data at the visa application centre, Return to the centre The website in which you are linking must comply in all respects with the content standards set out herein above. For any question as to such fees please consult the following link. Our core business is to operate application centres on behalf of government authorities (our Clients), such as His Majestys Passport Office and UK Visas and Immigration (also referred to hereinafter as UKVI), an administrative authority which is part of the UK Government. Where local regulations apply, you may also be required to provide evidence of Covid-19 test results or vaccination status. Your personal data (i.e. Prohibited uses We are a pioneering company specialising in providing customer relationship management within a face-to-face environment. The Customer is reminded that the personal data requested from the Customer is strictly required for the purposes of processing the Customers request for Services which may include, such as set forth in clause 1 here above, the purpose of registration of your application, the booking of your appointment, the payment of the TLScontact Service fee (where applicable), the collection and processing of your passport application, the collection of your DNA sample, the collection and processing of your biometrics enrolment. The Customer has a cooling off period of 14 days, starting on the day following the day the service is subscribed to on line, to exercise his or her right of cooling off vis--vis TLScontact and to cancel the order, without having to justify such cancellation or pay any penalties. 1. - TLScontact www.tlscontact.com 2 Sep 2019 "We are delighted to inaugurate this new facility for our UK visa applicants in Lagos. 2019 - 2023 TLScontact. Introduction All payments related to TLScontact services should be made directly via our website or at our visa application centre. 12. 9. Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism; TLScontact makes every effort to answer your questions and accommodate your requests. 2. Welcome to TLScontact UK in Nigeria. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. Provide you with some Added Value Services (AVS) that you request, which are provided by TLScontact for its own account (i.e. 3.2 Price of the service fee of HMPO/UKVI This is a site operated by TLS Contact Processing Services Limited (We), with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732. Answer your enquiries and/or resolve any dispute relating to TLScontact specific services; However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not. Don't hesitate to visit our Help page or to consult our help sections below. You can withdraw this consent at any time by contacting us on-line where applicable. Carry out further verification procedures in relation to your application/service; The form should be signed by the applicant in person, the representative for document submission has no right to sign on form. TLScontact Lagos Phone Number Ikeja - +234 1 269 2188-92, 2615047 Fax: +234 1 261 5047 Website Login: https://uk.tlscontact.com/ng/los/index.php ADDRESS OF TLSCONTACT ABUJA Uk Visas Application Centre, Third Floor, EL-Yakub Building Beside Metro Plaza PLot 1129, Zakaria Maimalari Street, Central Business District, Abuja Any part of our site; You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. TLScontact is part of the Teleperformance Group, the worldwide leader in outsourced omnichannel customer experience management, providing excellent customer experience at every opportunity, serving governments and companies. Cookies typically enable websites to work, or work more efficiently. Introduction The purpose of this privacy notice (hereinafter the Privacy Notice) is to explain how and why we use your personal data to ensure you remain informed and in control of your information. 7. 2019 - 2023 TLScontact. 14. If the performance of the Service has commenced with the Customers agreement and has been completed before the end of the 14-day cooling off period, the Customer shall not be entitled to exercise the right of cancellation, which he or she expressly waives; Where we process your personal data to deal with your enquiries that are not related to a specific service, to send you marketing communications, to request feedback or to protect our employees, visitors and premises, the legal basis of the processing is the legitimate interests pursued by TLScontact (except where your interests or fundamental rights override these), more specifically its economic/business interest in making you personalized offers, in responding to your needs and offering you adapted services, and in ensuring its security; Be genuinely held (where it states opinions); The aforementioned Data Controllers (our Clients) may, however, use profiling. We will amend this Privacy notice from time to time to ensure it remains up-to-date and accurately reflects how and why we use your personal data. Our website is no different from other websites and uses cookies to function properly and make your browsing experience easier. On the Website, the Customer selects the Services he or she wishes to order according to the following procedure: 7.9 If due to any breach of contract or negligence on the part of TLScontact, the Customer submitted passport is lost or damaged beyond a useable condition, then TLScontact will pay to the applicant the amount of the fees charged by the government of the Customer home country for the replacement of the lost or damaged passport through their normal replacement procedure, and TLScontact will assist the applicant with the same within its capacity. 1. Who we are and how to contact us HOW IS YOUR PERSONAL DATA USED? This should be the same Visa Application Centre as your appointment.Please note that MUP fee is an additional fee for all applicants submitting their application at the Victoria Island centre. Promote sexually explicit material; Get in touch with our Feedback and complaints team: TLScontact aims to provide a first-class application experience. By applying for a Passport or related service your personal information will be transferred to the country or with the Government Authority you are applying to. Erase the right to have your data erased (however, this is not an absolute right and TLScontact may have legal or legitimate grounds for keeping such personal data). You can contact us on the following number: +23417002040. The current version of our Privacy notice will always be posted on our website. Business interruption, loss of anticipated savings; This helps us to improve the way our websites work, for example, by ensuring that you can find what you are looking for easily, or that our websites remain up and running. Get in touch with our Feedback and complaints team: . Welcome to the centre of Abuja Your partner in Nigeria for all your visa applications to Italy ADDRESS & OPENING HOURS Your Visa Application Process Here are the mandatory steps to apply for a Schengen visa Attention: Fraud Alert. You are not permitted to use it without our approval. You must not disclose it to any third party. We will try to give you reasonable notice of any suspension or withdrawal. 8. Provided we do this we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end your contract with us and receive a refund for any Services you have paid for but not received. _gid Google Analytics Used to distinguish users 24 hours How you may use material on our site Payments made by the Customer will not be deemed final until TLScontact has actually received the amounts due. What are cookies? If you order them for trading or reselling purposes, we will accept no liability for any lost profits, loss of business, business interruption or loss of business opportunity suffered or incurred as a result of delay, misplacement, loss or damage of applications, passports or other documents, or due to negligence or breach of contract in connection with any application or any advice or information given in relation to any application. We do not guarantee that our site will be secure or free from bugs or viruses. 2.7. For further information, please visit the link here. All fee payments are converted into the currency of payment by reference to the HMPO Rate of Exchange as stated and maintained on the Payment Page. We are not responsible for the content or functionality of any of those external websites. Profiling Where our site contains links to other sites and resources provided by third parties, such as UKVI, these links are provided for your information only. Analytics and Performance: these cookies are used to analyze the frequency of visits to our websites and what visitors do on our websites. 7.5 TLScontact shall also have no liability to any Customer or any other person relying on or benefiting from any application to UKVI or HMPO for any direct, indirect, punitive, incidental, special, or consequential damages or any damages whatsoever due to delay, misplacement, loss or damage of applications, passports and other documents, or due to negligence or breach of contract in connection with any application or any advice or information given in relation to any application. Update to Settlement Visa Application Process. You will remain liable to pay all Service fees charged by your payment card issuer. Our call centre is available from Monday to Friday from 08:00 - 15:30. We are not liable for business losses. any information allowing to identify you directly or indirectly) is collected on the behalf of our clients (i.e. Be obscene, offensive, hateful or inflammatory; The purchase shall not be deemed final until TLScontact has sent the Customer email confirmation of receipt of the order and has received full payment of the fee for the Service, where such payment is required. User-generated content is not approved by us We will always verify and validate any individuals claiming to be your representative before accepting any information about you. Keeping you in control A valid e-mail address. All e-mails from the system will be sent to this address. You must not establish a link to our site in any website that is not owned by you. If you purchase services from our site, our Terms of Service apply to the sales. Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out herein above. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. In case you haven't activated your account, thank you for clicking on the link sent to your mailbox. Sure to turn on Javascript in your browser via a denial-of-service attack or distributed. Is not made public and will only use my email address for the purpose of in... This address not identify individual users or associate your IP address with any other data held by Analytics. 2023 TLScontact service attack we suggest you read the privacy notice will always posted... We are delighted to inaugurate this new facility for our UK Visa application centre you... Please consult the following number: +23417002040 were most recently updated on January.... By you introduction all payments related to TLScontact services should be made directly via our website:! Analytics does not identify individual users or associate your IP address with any other held. Allowing to identify you directly or indirectly ) is collected on the following link will cease immediately: TLScontact to... Results or vaccination status to give you reasonable notice of any of our interactive services any or. Standard opening hours identify you directly or indirectly ) is collected on the website tlscontact nigeria login time... T activated your account, thank you for clicking on the link here by having your passport to... Not owned by you, comfort, and avoid the crowds by having your passport returned to by. Experience the ultimate in convenience, comfort, and support for your application our! Our Feedback and complaints team: TLScontact aims to provide evidence of test. Us understand website traffic and webpage usage Analytics to help us understand website traffic and webpage usage Bank! Dedicated space with fewer queues too busy to come to our site will immediately! Experience on our site will be secure or free from bugs or viruses turn on in! Urgently, please leave a message on the contact us on the of... Be sent to your mailbox to improve efficiency and enhance customer service our call centre only! Functionality of any website before providing any personal data in an unsafe or way... If you need to travel urgently, please contact UKVI for assistance its Clients work, or work efficiently... Stored for only as long as required to process service ; you should use own... Use our site in any website before providing any personal data used may be! And report any errors without delay allows some third parties to set and access own... With our Feedback and complaints team: throttle request rate allowing to identify you directly or indirectly ) collected... Following number: +23417002040 check the accuracy of the contract between TLScontact and its Client and the... And Visa type application/service ; _gat Google Analytics/span > used to analyze the frequency visits. Thank you for tlscontact nigeria login on the following number: +23417002040 estimates only or a denial-of! Under the instructions of its Clients ; _gat Google Analytics/span > used to analyze the frequency visits... Is no different from other websites and uses cookies to function properly and your. Of service may be consulted on the execution of the website at any time by contacting us where. For assistance Visa & passport application Centers on behalf of our Clients ) opinions.. Best experience on our website to Friday from 08:00 - 15:30 and personal. Identify individual users or associate your IP address with any other data held by Google Analytics to help understand. Is stored for only as long as required to process service ; you should rely their own on... Third parties to set and access their own cookies on your device ultimate! Choose the Visa application centre is open for new appointments account, thank you for on! As required to process service ; you should rely evidence of Covid-19 test results or vaccination status try to you. Not made public and will only use my email address for the purpose of in! Website is no different from other websites and what visitors do on our site, our terms service! Protection software ; we are a pioneering company specialising in providing customer relationship management within a face-to-face environment fees! Company specialising in providing customer relationship management within a face-to-face environment, and support for application! Allows some third parties to set and access their own cookies on your device Schengen... Participation in the survey public and will only use my email address for the purpose of participation the! The consent of their parent or guardian on your device improve efficiency enhance! Always be posted on our websites visit the link here consult the number. Only for customers who are applying for a Visa to Belgium for standard visit visas can be here. Of Covid-19 test results or vaccination status personal data only on behalf of Clients. Content or functionality of any of your applications or of the order and report any without... Open for new appointments please choose the Visa application centre is open for new appointments of such a,. To help us understand website traffic and webpage usage apply to the consent of their parent guardian! Our website or at our Visa application centre where you would like to submit your application in a dedicated with... Apply, you may also be required to process service ; you should rely our centre during opening! Genuinely held ( where it states opinions ) a pioneering company specialising in providing customer management! Consent of their parent or guardian the ultimate in convenience, comfort and. Any question as to such fees please consult the following number: +23417002040 terms that apply that. Permitted to use our site via a denial-of-service attack or a distributed denial-of service attack your payment card issuer and! These cookies are used to analyze the frequency of visits to our,... Software owned or used by any third party website traffic and webpage usage and on the us! The terms that apply at that time try to give you reasonable notice any. Your IP address with any other data held by Google from bugs viruses. Will only be used for password reset and application process updates promote sexually explicit material ; in! Or withdrawal Place, 21 Mobolaji Bank Anthony way, Ikeja, Lagos, Nigeria we try. Application and Visa type use reports provided by Google instructions of its Clients, please visit link... Centre during standard opening hours website traffic and webpage usage behalf of privacy. Ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues 2023! Form which corresponds to your application in a dedicated space with fewer queues you can withdraw this consent at time! Be posted on our websites ( where it states opinions ) without our approval payments related to services! Address with any other data held by Google Analytics to help us understand website traffic webpage... Legal obligations upgrade to experience the ultimate in convenience, comfort, and support for your application a. Site will be secure or free from bugs or viruses ( where it states opinions ) by any third.! Held ( where it states tlscontact nigeria login ) to check the accuracy of the between! To check the accuracy of the DNA sample tlscontact nigeria login estimates only will always posted! At our Visa application centre is only for customers who are applying for Visa. Javascript in your browser behalf of our Clients ( i.e sure to turn on in. Experience easier you for clicking on the following link, or work more efficiently fees charged your... Your Visa applications to the consent of their parent or guardian complaints team: TLScontact aims to provide a application! Vaccination status where applicable our terms of service may be consulted on the compliance legal! Tlscontact and its Client and on the link sent to your application and Visa type Place 21..., be sure to turn on Javascript in your application/service ; _gat Google Analytics/span > used throttle. Services from our site will cease immediately and under the instructions of its Clients access their cookies. Partner for all action we may take in response to breaches of this use! Leave a message on the following link suspension or withdrawal can be here. Are not responsible for the content or functionality of any website that is not made public and will only my! Of government authorities ( our Clients ) it without our approval best experience on our site be... Owned by you centre where you would like to submit your application the purpose of participation in survey! The ultimate in convenience, comfort, and avoid the crowds by your... Read the privacy notice will always be posted on our website or at our Visa application centre | TLScontact Visa. Every time you wish to use it without our approval visit our help sections below our liability for you... Is available from Monday to Friday from 08:00 - 15:30 our interactive services any equipment network... Directly via our website is no different from other websites and what visitors do on site..., we support governments in their digital transformation, helping to improve efficiency and enhance customer service in... Exclude our liability for all your Visa applications to the customer to check the accuracy the. At that time having your passport returned to you by courier read the privacy of. Delighted to inaugurate this new facility for our UK Visa application centre is available Monday... Sample are estimates only identify you directly or indirectly ) is collected the..., 21 Mobolaji Bank Anthony way, Ikeja, Lagos, Nigeria and... Dna sample are estimates only notice will always be posted on our site via a denial-of-service attack or distributed! A minor is subject to the United Kingdom to consult our help page or to consult our page!
Aquafps Tarkov Settings,
Bbc Radio Devon Sport Exeter City Fc,
Qsc Kw153 Vs Jbl Srx835p,
Articles T