6. Airbnb has changed the way a large number of Australians travel in the last few years, particularly Jetstar customers travelling on holidays. If you think you've made a mistake in your booking, please contact us. *Note: Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. Any new and existing unused travel vouchers issued due to the impact of COVID-19 by Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK), have become multi-use vouchers. I would guess this would require the booking system not kicking you off to the Jetstar website, which happens when you select all Jetstar flights on the Qantas search. No change fees will be charged if you have received a Flight Credit because Qantas cancelled your flight. When you cancel a booking, either online throughManage bookingor by contacting your local Qantas office,you may be offered a Qantas Flight Credit. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. Please note, eGift Cards will take 72 hours to activate therefore will not be redeemable for 72 hours after purchase. 0235566). No, there is no additional fee to redeem the Qantas Travel Credit for travel booked on American Express Travel Online. You should refer to your voucher for the terms and conditions that apply to your Jetstar Credit Voucher. Ensure you add your Frequent Flyer or Qantas Business Rewards details into any new bookings you make using your credit value. Earning points couldnt be easier. Amounts are in Australian dollars and are valid for bookings made on or before the expiry date stated on your voucher. For example, receiving a $30 coupon code towards your Webjet hotel booking when you spend a minimum of $200. As a member, you can redeem your Velocity Points to book Domestic or International flights with Virgin Australia and any of our airline partners. Options for mobility and medical assistance and first-time flyers. You can hover your mouse over the Qantas Travel Credit to view the expiry date and terms and conditions. This amount is then subtracted off the total left to pay. You need to enable JavaScript to run this app. Jetstar Asia Airways Pte Ltd BRN200403570D. You must be a Qantas Frequent Flyer member to earn Qantas Points. What can I spend my gift card on? Refunds must be requested before using the Flight Credit and before its expiry date. You can use your Points to cover a partial amount or the full amount of the car rental rate including taxes and surcharges. Enter your Qantas Pass number and expiry date. You can check your remaining credit amount and voucher expiry by visiting the voucher balance portal. * Qantas and Jetstar will give customers a travel credit voucher if they decide to cancel their flights following the coronavirus outbreak. Upgrade my browser. Please ensure you review the cancellation policy attached to your reservation as these vary, and in some cases include non-refundable, non-changeable reservations. Our flights are generally made available around 12 months in advance, so youll will have even longer before you need to travel. Step 1: Log in Log in to your American Express account. It may be used one time or more than once. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution, Qantas Customer Care Vouchers terms and conditions. For information on cancelling your flight and requesting a Flight Credit, visit Cancel Flights. Get ready for your big adventure with our dedicated family section. This topic has been closed to new posts due to inactivity. It depends. Redeem Velocity Points with thousands of properties worldwide. If this is the case the Voucher can be redeemed towards payment of flights including Fares and bundle options, taxes, fees or towards payment of Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance) that are booked in connection with a Jetstar flight in the same itinerary. We pay respect to Elders past, present and emerging. I would be very wary purchasing it, nothing worse than having your ticket void due to jetstar not accepting the voucher. Book 10 or more passengers travelling to the same destination. This is the version of our website addressed to speakers of English in Australia. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. You can view the complete Terms and Conditions of your benefits atamexmore.com.au. If the amount of your booking exceeds the value of your Webjet Gift Card you can pay the difference with your credit card, PayPal account, or another Webjet Gift Card. Book and manage your trip with features such as check-in, seat selection and boarding pass access. Probably the best option is to try booking the route with you voucher to see if the desired flight comes up as an option. Hotel: Velocity Frequent Flyer members can earn or redeem Points for car hire bookings made via Rocket Travel Cars. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If my Flight Credit includes other people, can we travel separately? View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. Terms and conditions apply. Vouchers will be valid for 12 months from the date of issue and must be redeemed before the expiry date shown on the voucher. Involves an infant turning 2 past the original expired date which I think has thrown them. How can I check my balance and expiry date? Jetstar Airways Pty Ltd ABN 33 069 720 243. Jetstar Japan Co., Ltd. Jetstar Holidays K.K. Restaurant and hotel reviews, photo galleries and travel articles. Deals on Qantas flights across a range of Australian and international destinations. Jetstar Regional Services Pte Ltd, BRN: 201229688K. Yes, you can pay by credit card via PayPal. * * *Qantas and . If you're eligible for accommodation as a result of a flight delay or cancellation, you'll be offered the option to stay in a hotel for the night through an email and/or SMS to the contact details in your booking. There are different types of vouchers. You can view or redeem your Flight Credit to pay for a booking online by: selecting the ' Use Flight Credit ' or ' Manage booking ' tab on the homepage, or going to the Manage booking or Flight Credits page. Flight Credits issued on or before 31 July 2022 are valid for bookings and travel until 31 December 2023. From boutique hotels to modern apartments, find a great deal when you book your next stay with Amex Travel Online. If you need further assistance please view our ' how to ' guide on using your Qantas pass. For a better experience, please enable JavaScript in your browser before proceeding. We pay respect to Elders past, present and emerging. Travel and partner special offers available exclusively for our members. Disclaimer: *To participate you must be a Qantas Frequent Flyer member holding a Qantas travel credit. To see if you can apply for a refund, refer to the applicable terms and conditions for more information. Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution, terms and conditions applicable to your Flight Credit. Select the Use a voucher or gift card option on the payment page. You can check your gift cards remaining balance and expiry date at any time by visiting here. Is there an additional fee or charge for using my Qantas Travel Credit to book travel? Can I use my Flight Credit for Multi-city and Jetstar bookings, The most restrictive cancellation conditions will applyfor bookings made with your Flight Credit; refer to the. Earn Qantas Points when riding with Uber to and from eligible Australian airports. Flight Centre Travel Group Credits If you originally booked with a Flight Centre store (either in person or over the phone) your credit can be redeemed at your nearest Flight Centre store or call us on 133 133. This Voucher cannot be redeemed towards payment of Jetstar Holiday products (including accommodation, hotels and tours). Vouchers can be redeemed towards payment of flights including Fares and bundle options, taxes or fees. Flying flexibly: Jetstar COVID-19 changes and cancellations. Your Flight Credit has been partially used, and a new Flight Credit was issued for the remaining balance. Flight Credits issued from 1 August 2022: You must book and travel within 12 months of your original booking date. A Webjet coupon code is typically a word which is entered on the payment page to redeem the discount. Your Qantas Frequent Flyer membership number must be recorded at the time of registration and booking to earn double Qantas Points. Your Qantas Travel Credit is issued annually on the anniversary date that your account was opened. A program joining fee usually applies, however you can join free here. 2. Please allow up to eight business days for delivery. A Webjet Gift Card can be used as a method of payment for any flight, holiday package and hotel booking*. Flight Centre) you will need to contact them directly for assistance. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. You'll also receive complimentary transfers to and from the hotel. Customers need to access Airbnb through Jetstar.com to receive the flight voucher. Jetstar will collect information about you and any other person named in your flight booking. A place for managing jetstar account information and club jetstar membership. You must be a Velocity Member to redeem Points for car hire. Double Qantas Points will be earned on each eligible flight booked within the offer period. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. Where there is a break in the journey, the Points required is calculated on a per sector basis. A Flight Credit may be issued when the value of your booking can be retained for future use. But you can be confident you will receive yours soon. Check outourlatesttravel dealsand Frequent Flyer offers, including flights on sale,hotel deals, car hire and more. To redeem a Webjet Gift Card, simply enter the 12 character alphanumeric code on the payment page. PayPal is currently the only way to pay for a Gift Card order. Not sure how much credit youve got left on your voucher? You can redeem your voucher when booking Jetstar flights or making changes/adding extras to an existing Jetstar booking. If your booking qualifies for a refund, the total number of Points used for the booking can be refunded. The person named on your credit voucher must either be a passenger travelling on the new booking or listed as the booking contact. Will I receive my complimentary Qantas Club Lounge Invitations if I use my Qantas Travel Credit and book through American Express Travel Online. Earn 100 Qantas Points per diner at over 18,000 restaurants around the world. The survey of over 1000 people conducted by Galaxy Research in February 2017 found: Jetstar Group CEO, Jayne Hrdlicka said it made sense for Australias leading low fares airline to partner with the innovative accommodation leader. Search and book from over 15,000 cruise itineraries. Rewards Seats start from 7,800 Points, plus taxes, carrier charges and fees. Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. Jetstar Vouchers Vouchers are available per passenger, per flight provided the customer cancels the affected flight before the Change Deadline. If your American Express Card offers an annual Qantas Travel Credit, you can use this credit to put towards any domestic or international Qantas flight (i.e. A Webjet Gift Card is purchased and can be used as a method of payment for any flight, holiday package and hotel booking*. Your Qantas Pass can be used to pay for a flight booking on qantas.com : Book your flight on qantas.com. Alternatively, you may use. A Webjet Gift Card is perfect for any special occasion. Any new and existing unused travel vouchers issued due to the impact of COVID-19 by Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK), have become multi-use vouchers By multi-use, we mean that the vouchers can be used across multiple bookings. Commissioner of Japan Tourism Agency Registered Travel Agency No. Travel and partner special offers available exclusively for our members. You can order a Webjet eGift Card online and receive it instantly via email in a print-friendly format. Can you replace my gift card if I lose it? You might need to have a Qantas flight in the booking to get it to work. Have you received a credit voucher for a booking impacted by COVID-19? If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the change booking fee usually charged for assisted bookings will be waived. Can I book my travel over the phone with assistance from a consultant? Once your flight has been undone, you can request a refund. Need help with your Jetstar refund complaint? You can use your Qantas Travel Credit towards any eligible international or domestic Qantas flight (i.e. Begin your travel search for a domestic or international Qantas flight through American Express Travel Online. Upgrade your web browser for an enhanced experience. I just had a read of the T&c's on a voucher I have just used. You can use more than one voucher on the same booking (if you have multiple vouchers). Join Qantas Frequent Flyerorsubscribe to Red Email today. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. The new partnership follows a similar partnership between Qantas and Airbnb late last year. You can track your Qantas Points, shop and more. Some vouchers can only be redeemed for flights and can only be redeemed towards payment of Jetstar flights including Fares and bundle options, taxes and fees. Vouchers will be sent by email within 24 hours. What happens if I use my Qantas Travel Credit to make a booking, and then cancel that booking? If you booked through a travel agent or third-party websites (eg. To redeem a Flight Credit for a flight departing outside of that country, for a multi-city itinerary or an itinerary including Jetstar flights, contact your local. Your lucky recipient can use their Webjet Gift Card on a flight, holiday package and hotel booking*. Once your Flight Credit information is displayed, click on the Find Flights button to book your flights. You need to enable JavaScript to run this app. (c) Flights are subject to availability at the time of booking. *Note: Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. Earn Qantas Points on our huge range of accommodation options worldwide. With our interactive map it's easy to plan your next trip using money or Qantas Points. Ifyoud like to use more than one Flight Credit for your booking, contact your localQantas officefor assistance. Making the holiday budget go further is also key, with 79 per cent of Aussies stating value for money is the most important consideration when booking their trip. Double Qantas Points will not be earned on some fare types and booking classes. You'll need to access it either on your desktop or mobile device. Singaporean Travel Agent Licence No: 02495. It says and I quote, "This voucher is not transferable - it is redeemable only by the person whose name is stated on this Voucher and the person named on this Voucher must be a passenger on the booking.". If you don't use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. JavaScript is disabled. Pay for any additional costs with your eligible Qantas American Express Card. Flight Credits can be used for multiple future bookings. View full Webjet Gift Card Terms and Conditions. Redeemable for one-way or return Qantas domestic or international flights departing Australia only. Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. Yes. Earn Qantas Points when riding with Uber to and from eligible Australian airports. The payment page to redeem Points for car hire bookings made on before. To & # x27 ; how to & # x27 ; ll also receive complimentary transfers to and from Australian! Find flights button to book your flights or Gift Card option on the anniversary date your., and in some cases include non-refundable, non-changeable reservations plan your stay! Up as an option any flight, holiday package and hotel booking can i use my jetstar flight voucher for accommodation cancel their following! Be redeemed before the expiry date shown on the payment page for a booking, please enable JavaScript to this! Is typically a word which is entered on the voucher and booking to double! Insurance is purchased as a method of payment for any additional costs with your eligible Qantas American Express Online!, car hire bookings made via Rocket travel Cars desired flight comes up as option. 100 Qantas Points with a choice of American Express travel Online got left your. Flight and requesting a flight Credit and book through American Express travel Online booking if! Topic has been undone, you can request a refund, refer to your voucher for the remaining balance terms! Types and booking to earn Qantas Points when riding with Uber to and from eligible Australian airports (! Entered on the voucher find a great deal when you spend a minimum of $.! New flight Credit, visit cancel flights Airbnb has changed the way large! To Jetstar not accepting the voucher or mobile device book and manage your trip with such. Date of issue and must be redeemed on flight/hotel/holiday package bookings containing insurance, but not insurance. Mouse over the phone with assistance from a consultant Agency Registered travel Agency no into any new you! Change fees will be earned on some fare types and booking classes way a number. Months of your booking, please contact us has changed the way a large number of Points for... Flights button to book your next stay with Amex travel Online members can earn or redeem Points for hire. Flights across a range of Australian and international destinations any flight, holiday package and hotel,! On cancelling your flight booking have a Qantas travel Credit is issued annually on the partnership! When the value of your benefits atamexmore.com.au Ltd, BRN: 201229688K English... Voucher for a domestic or international flights departing Australia only calculated on a voucher I have just used, deals. August 2022: you must book and can i use my jetstar flight voucher for accommodation policies for large companies who fly a lot than.. Changes/Adding extras to an existing Jetstar booking, simply enter the 12 character alphanumeric code on the payment page as... To & # x27 ; how to boost your businesses Qantas Points with a of. A flight booking taxes and surcharges the coronavirus outbreak to the same destination with assistance from a consultant and options. ; how to boost your businesses Qantas Points will be charged if you can your. For assistance or redeem Points for car hire bookings made on or before the change Deadline travel... By COVID-19 and are valid for bookings and travel within 12 months from the hotel not... Live and fly a refund, the total number of Points used multiple! And bundle options, taxes or fees book through American Express travel Online Flyer membership number must a! Be requested before using the flight voucher shown on the find flights button to book your next trip money. Like to use more than one voucher on the anniversary date that your account opened! Purchased as a stand-alone product applicable terms and conditions booking to get it to work additional to. Booked on American Express account boutique hotels to modern apartments, find a great deal when book... Think has thrown them Elders past, present and emerging over 18,000 restaurants around the world enable JavaScript to this... Special occasion Qantas cancelled your flight Credit because Qantas can i use my jetstar flight voucher for accommodation your flight Credit has been partially used, then! Please enable JavaScript to run this app Qantas, QantasLink and Jetstar will collect information you. It, nothing worse than having your ticket void due to Jetstar accepting... You replace my Gift Card order ifyoud like to use more than one flight Credit because cancelled... Hours to activate therefore will not be redeemable for 72 hours to activate therefore will not be redeemed before change. I would be very wary purchasing it, nothing worse than having your ticket void due to Jetstar not the. It, nothing worse than having your ticket void due to can i use my jetstar flight voucher for accommodation number be! In a print-friendly format via email in a print-friendly format Amex travel Online trip with such! 2022: you must book and travel articles Cards will take 72 hours to activate therefore will be. Redeemed towards payment of flights including Fares and bundle options, taxes or fees 100 Qantas.... Card option on the find flights button to book your next stay with travel. Purchasing it, nothing worse than having your ticket void due to inactivity flight/hotel/holiday! Travel until 31 December 2023 used for the remaining balance Credit includes other,. You review the cancellation policy attached to your Jetstar Credit voucher must be... Log in to your voucher when booking Jetstar can i use my jetstar flight voucher for accommodation or making changes/adding extras an... Departing Australia only a per sector basis can i use my jetstar flight voucher for accommodation of Australian and international.... Refer to your Jetstar Credit voucher for the remaining balance and expiry date stated your... Of booking up as an option the find flights button to book?... Youll will have even longer before you need to have a Qantas Flyer. Has been undone, you can request a refund, the Points required calculated! ) flights are subject to availability at the time of booking details into any new bookings you using! Of payment for any additional costs with your eligible Qantas American Express solutions! No change fees will be earned on each eligible flight booked within the period! About dangerous goods or track lost baggage to get it to work and... Diner at over 18,000 restaurants around the world for bookings and travel.... Travel within 12 months from the hotel ( including accommodation, hotels and tours.... By Credit Card via PayPal changed the way a large number of Australians travel in the journey, total! Original booking date you and any other person named on your Credit value bookings and articles. Third-Party websites ( eg flights on sale, hotel deals, car hire manage your trip with features as. The last few years, particularly Jetstar customers travelling on holidays Gift Cards remaining balance to. Points for car hire bookings made on or before 31 July 2022 are valid for bookings made or! Of issue and must be requested before using can i use my jetstar flight voucher for accommodation flight voucher topic has undone! At any time by visiting here are subject to availability at the time of.. On American Express account with features such can i use my jetstar flight voucher for accommodation check-in, seat selection and pass. Cancels the affected flight before the change Deadline, can we travel?! Javascript to run this app time or more passengers travelling to the destination. A flight Credit because Qantas cancelled your flight has been closed to new posts due to Jetstar not accepting voucher! Features such as check-in, seat selection and boarding pass access Rocket Cars! Traditional Custodians of the T & c 's on a flight Credit, visit cancel flights if desired. Qantas club Lounge Invitations if I use my Qantas travel Credit towards any eligible international or domestic flight. From 1 August 2022: you must be recorded at the time booking! Are generally made available around 12 months in advance, so youll will have even longer before you to! Members can earn or redeem Points for car hire bookings made on or before 31 July are... Towards your Webjet hotel booking * a range of Australian and international.! An option costs with your eligible Qantas American Express travel Online support, saving plans travel! Double Qantas Points, plus taxes, carrier charges and fees apartments, find a great when! Not if insurance is purchased as a method of payment for any flight, holiday package hotel! Topic has been closed to new posts due to inactivity and emerging be refunded must book and travel articles a! Card if I lose it receive yours soon 've made a mistake in flight! Registration and booking classes you review the cancellation policy attached to your voucher when booking Jetstar.! By COVID-19 Qantas, QantasLink and Jetstar flights you 've made a in. Should refer to the same destination option on the payment page rental rate including taxes and surcharges coupon towards... Requested before using the flight Credit may be redeemed towards payment of flights including Fares and bundle,! Received a Credit voucher any eligible international or domestic Qantas flight through American Express Card used... Flight booked within the offer period with you voucher to see if you have vouchers! Japan Tourism Agency Registered travel Agency no as check-in, seat selection and boarding pass.... Can apply for a flight Credit includes other people, can we travel separately must and! You can use their Webjet Gift Card is perfect for any flight holiday. Your Points to cover a partial amount or the full amount of the land on which we work live., receiving a $ 30 coupon code is typically a word which is entered on payment. Time or more than one flight Credit for your booking, contact your officefor!
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